Welcome to Robotime US. We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect the information you provide when visiting our website.
- Information We Collect
We may collect the following information when you use our website:
Personal Information
- Name
- Email address
- Phone number
- Company name
- Shipping and billing address
Order & Business Information
- Wholesale inquiries
- Order history
- Payment information
- Customer service communications
Technical Information
- IP address
- Browser type
- Device information
- Website usage data through cookies and analytics tools
- How We Use Your Information
We use your information to:
- Process orders and wholesale inquiries
- Provide customer support
- Improve our products and website experience
- Send order updates and important notifications
- Share marketing emails or product updates (only if subscribed)
- Prevent fraud and maintain website security
- Cookies & Analytics
Our website may use cookies and third-party analytics services such as Google Analytics to improve website functionality and user experience.
Cookies help us:
- Understand website traffic
- Save user preferences
- Improve website performance
- Deliver relevant marketing content
You can disable cookies through your browser settings at any time.
- Sharing of Information
We do not sell or rent your personal information.
We may share information with trusted third-party partners only when necessary for:
- Payment processing
- Shipping and logistics
- Website hosting
- Marketing services
- Legal compliance
All third parties are required to keep your information secure.
- Data Security
We implement reasonable security measures to protect your personal information from unauthorized access, misuse, or disclosure.
However, no internet transmission is completely secure, and we cannot guarantee absolute security.
- Email Marketing
If you subscribe to our newsletter, you may receive:
- Product launches
- Wholesale updates
- Trade show invitations
- Promotional offers
You can unsubscribe at any time using the link provided in our emails.
- Third-Party Links
Our website may contain links to external websites. We are not responsible for the privacy practices or content of those third-party websites.
- Children’s Privacy
Our website is not intended for individuals under the age of 13. We do not knowingly collect personal information from children.
- Your Rights
Depending on your location, you may have rights to:
- Access your personal information
- Correct inaccurate data
- Request deletion of your information
- Opt out of marketing communications
To request assistance, please contact us.
- Contact Us
If you have any questions about this Privacy Policy, please contact:
Robotime US 23 South Front Street, Salem NJ 08079
Email: office-us@robotime.com
Phone: +1 302-267-9430
