Terms & Conditions
By accessing and using the Robotime US website, you agree to comply with the following Terms & Conditions.
- General
Robotime US provides DIY craft kits, 3D wooden puzzles, miniature houses, and related products for retailers, distributors, and individual customers.
We reserve the right to update or modify these terms at any time without prior notice.
- Product Information
We strive to ensure all product descriptions, pricing, and images are accurate. However, we do not guarantee that all information is error-free.
Product availability may change without notice.
- Orders & Payments
By placing an order, you agree that:
- All information provided is accurate
- Payments are authorized
- Orders may be subject to verification
We reserve the right to refuse or cancel orders at our discretion.
- Wholesale Orders
Wholesale pricing and distributor access may require account approval.
Minimum order requirements, shipping timelines, and promotional policies may vary.
- Shipping & Delivery
Shipping times are estimates and may vary due to logistics carriers, customs, weather conditions, or inventory availability.
Robotime US is not responsible for delays caused by third-party shipping providers.
- Returns & Refunds
Please review our Return Policy for detailed information regarding:
- Damaged items
- Missing products
- Refund eligibility
- Return procedures
- Intellectual Property
All website content, including:
- Logos
- Images
- Product designs
- Text
- Graphics
are the property of Robotime and may not be copied, reproduced, or distributed without permission.
- Limitation of Liability
Robotime US shall not be liable for:
- Indirect damages
- Lost profits
- Website interruptions
- Delayed deliveries
- Third-party service issues
- User Conduct
Users agree not to:
- Misuse the website
- Attempt unauthorized access
- Upload harmful content
- Violate applicable laws
- Governing Law
These Terms & Conditions are governed by the laws of the United States and the State of New Jersey.
- Contact Information
Robotime US
23 South Front Street, Salem NJ 08079
Email: office-us@robotime.com
Phone: +1 302-267-9430
